What You Should Know
According to the J.D. Power 2026 U.S. Pharmacy Study, overall mail-order pharmacy satisfaction rose 2 points year-over-year to 699 (on a 1,000-point scale), while brick-and-mortar satisfaction dropped 7 points to 669.The divergence is driven by weakening consumer trust and perceived value in physical retail stores, whereas mail-order growth is fueled by strong live-agent phone support and seamless digital tools.Good Neighbor Pharmacy ranked highest among brick-and-mortar
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Digital Health | News, Analysis, Insights - HIT Consultant
The Future of Pharmacy Procurement:
From Purchasing Function to Data-Driven Strategy
With drug prices soaring, shortages intensifying, and government-mandated cost-sharing in question, hospital-system pharmacy procurement is becoming an increasingly fraught enterprise. Pharmacy leaders are routinely expected to deliver on critical outcomes, including financial performance, operational resilience, and regulatory readiness.
Health systems – with margins currently hovering around 2% and cash reserves plummeting – are pressuring pharmacies to shore up institutional viability.
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Vizient’s Summer 2026 Outlook Projects 3.39% Overall Healthcare Inflation
What You Should Know
Healthcare performance improvement company Vizient released its Summer 2026 Spend Management Outlook, projecting an overall supply chain, capital, and purchased services price inflation rate of 3.39% for 2027.Indirect spend and purchased services represent the highest growth category at 4.73% projected inflation, heavily driven by investments in IT hardware and software (6.29%), IT security (8.50%), construction (4.70%), and non-medical capital equipment (4.15%).Total
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M&A: VSee Health to Acquire $35M Healthcare Commerce Platform
What You Should Know
VSee Health, Inc. signed a non-binding letter of intent (LOI) to acquire healthcare technology and operating assets valued at approximately $42 million.The target assets support an integrated healthcare commerce platform serving the U.S. clinic-based wellness market, generating an unaudited annual revenue run rate over $35 million and approximately $7 million in EBITDA.Operating via an asset-light framework, the platform coordinates cloud-based ordering, payment
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M&A: Doctronic Acquires Virtual Pediatric Platform Summer Health to Expand AI Primary Care
What You Should Know
AI-native primary care company Doctronic has acquired virtual, text-based pediatric care platform Summer Health to extend its clinical platform from birth through adulthood.The acquisition integrates Summer Health’s proprietary repository of more than 100,000 real-world pediatric text interactions into Doctronic’s clinical data architecture to train pediatric-specific conversational AI models.Summer Health founder and CEO Ellen DaSilva joins Doctronic as Senior Vice
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CB Insights Q2 2026 State of Digital Health Report: Fewest Deals in Over a Decade as Median Sizes Rise
What You Should Know
The latest CB Insights report, Q2 2026 State of Digital Health reveals global digital health deal activity reached a decade-low of 228 deals in Q2 2026, marking a 36% decline quarter-over-quarter and a two-thirds drop from the Q2 2022 peak of 688 deals. Total equity funding fell 24% quarter-over-quarter to $5.7 billion, with capital concentration escalating as a small handful of mega-rounds anchored overall venture volume.Isomorphic Labs’ $2.1B Series B
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Mayo Clinic and Einstein Hospital Israelita Partner to Expand Mayo Clinic Platform_Connect
What You Should Know
Mayo Clinic and Brazil’s Einstein Hospital Israelita completed a technological integration milestone to make de-identified clinical data from South America accessible via Mayo Clinic Platform_Connect.The collaboration expands global demographic, genetic, and regional clinical representation within Mayo Clinic’s privacy-preserving healthcare innovation ecosystem.Einstein Hospital Israelita joined Mayo Clinic Platform’s Early Adopter Program to establish secure, cloud-based
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Pharma Is Deploying AI Faster Than It Can Understand Its Risk
A year ago, integrating AI-powered clinical workflow tools could take months of review and planning across disparate teams within a pharmaceutical company's IT, security, and risk teams. Today, with the proliferation of tools that have less than a month of onboarding and can provide immediate value to clinical teams, the way risk is approached has changed. For better or worse, AI capabilities are outpacing the security programs meant to govern them, and many companies are simply assuming risk
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WellSpan Health and Hippocratic AI Form Multi-Year Co-Development Partnership for Voice AI Agents
What You Should Know
WellSpan Health expanded its multi-year partnership with Hippocratic AI, transitioning from single use cases to a platform-wide deployment across inbound, outbound, ambulatory, and inpatient settings.The health system currently operates "Ana," a generative AI voice agent handling over 160,000 monthly patient calls and 7,000 conversational hours for appointment management and digital access queries.New workflow expansions will focus on proactive outbound care gap closures,
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Akido Unveils First AI-Native Health System Powered by ScopeAI
What You Should Know
Akido announced the expansion of its proprietary ScopeAI technology across 100 clinics, virtual care operations, and field medicine services, serving 1 million patients across California, New York City, and Rhode Island.The company dropped "Labs" from its corporate name to become Akido and debuted "Akido Medical" as the brand for its AI-native physical and digital clinics.ScopeAI operates during visits by organizing real-time clinical pictures and providing diagnostic
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