Talks by Amy J Connolly
Despite its importance, the process of technostress remains significantly unstudied in MIS resear... more Despite its importance, the process of technostress remains significantly unstudied in MIS research. Here we review the relevant literature on technostress and synthesize the coping model of user adaptation (Beaudry and Pinsonneault, 2005) with transaction based models of technostress to align these theories with referent models of stress, appraisal and adaptation. We posit that technostress should be studied as a dynamic, unfolding process, not as an assumed, static black box. We present a dynamic process model of technostress as it was intended by Caro and Sethi (1985), which reconciles technostress with more than 60 years of stress research.
Conference Presentations by Amy J Connolly
How Online Social Media Changes Volunteer Recruitment
Volunteer organizations are hard pressed to retain a steady volunteer workforce to carry out thei... more Volunteer organizations are hard pressed to retain a steady volunteer workforce to carry out their mission. When volunteers receive positive benefits and social support from the volunteer organization, they express positive commitment to continue. Online social networks are an inexpensive information system that can reach a wide variety of people and maintain a dialogue with them to better serve their needs, but the strategic role of online social networks for volunteer retention is relatively understudied. This study extends the theory of functional motivations, which has been used to predict retention of volunteers only in an offline context. The research surveys volunteers regarding their personal use of online social networks, their motivations and benefits, and their commitment and satisfaction, to test the impact of online social network use on volunteer retention.
Volunteering 2.0: How Can Volunteer Organizations Employ Online Social Networks?
The effectiveness of online social networks such as Facebook and Twitter for managing an organiza... more The effectiveness of online social networks such as Facebook and Twitter for managing an organization is an area ripe for investigation in information systems research. Volunteer organizations in particular (who typically lag rather than lead in technology) stand to benefit from online social networks, if equipped with the knowledge to strategically implement these tools. This research context is especially unique because volunteers and employees approach work differently, which affects how they interact with the organization and its systems. We use the theory of functionalist motivations to support the use of online social networks to manage volunteers. Because this research area is relatively new, this study provides a theoretically-grounded exploration into how volunteer organizations are using online social networks to manage their volunteer workforce, in what ways they are using these systems, and their effectiveness compared to previous systems.
Despite its importance, the process of technostress remains significantly unstudied in MIS resear... more Despite its importance, the process of technostress remains significantly unstudied in MIS research. Here we reviewthe relevant literature on technostress and synthesize the coping model of user adaptation (Beaudry andPinsonneault, 2005) with transaction based models of technostress to align these theories with referent models ofstress, appraisal and adaptation. We posit that technostress should be studied as a dynamic, unfolding process, not asan assumed, static black box. We present a dynamic process model of technostress as it was intended by Caro andSethi (1985), which reconciles technostress with more than 60 years of stress research.
Volunteering 2.0: How Can Volunteer Organizations Employ Online Social Networks?
phdtheses by Amy J Connolly
The Use and Effectiveness of Online Social Media in Volunteer Organizations
Volunteer organizations face two challenges not found in non-volunteer organizations: recruiting ... more Volunteer organizations face two challenges not found in non-volunteer organizations: recruiting and retaining volunteers. While social media use is increasing amongst individuals, its use and effectiveness for volunteer recruitment and retention by volunteer organizations is unknown. The dissertation reports the results of three studies to investigate this important question. Using a mixed-methods approach, it addressed the dual nature of social media and its effectiveness by including volunteer organizations and social media users.
This dissertation found that although volunteer organizations are not using social media effectively, they could virtualize requirements of the recruitment process by focusing on relatable events instead of sterile marketing. This dissertation contributes to information systems literature by extending the post-acceptance model of IS continuance to show that social media mediates volunteer continuance. It further contributes by revealing a potential new area of research, i.e., the use and effectiveness of online social media for volunteer organizations.
inproceedings by Amy J Connolly
Human-Computer Interaction is a diverse, interdisciplinary subject, drawing on knowledge and skil... more Human-Computer Interaction is a diverse, interdisciplinary subject, drawing on knowledge and skills from fields like graphic design, psychology, cognitive science, and engineering. Yet, despite the breadth of Human-Computer Interaction, it is often condensed into one semester-long class as a requirement for students in the information and computing sciences. Furthermore, this one class may have to serve double-duty to satisfy the needs of both technical students (those with hands-on roles in creating user interfaces) such as those in Computer Science, and non-technical students (those who need to evaluate user interfaces as components of information systems) such as those in Information Systems. Research suggests educators approach the field through experiential learning, problem-based learning and teamwork although little research provides practical, hands-on exercises for undergraduate students to learn theories and concepts. In this paper, we present three examples of experiential activities that one instructor developed for a Human-Computer Interaction that included both technical and non-technical students. The course yielded largely positive outcomes, and provided us with insight for future opportunities to enhance the course. We are encouraged that our experience of creating hands-on, nontechnical activities allow students will take away key lessons essential for their success in the future.
High emotional intelligence ("EQ") is considered one of the greatest strengths of an alpha projec... more High emotional intelligence ("EQ") is considered one of the greatest strengths of an alpha project manager, yet undergraduate project management students are not directly trained in EQ soft skills such as communication, politics and teamwork. This article describes examples of active learning exercises implemented in an undergraduate IT project management course to improve students' EQ skills in project management scenarios. Instruction emphasized the interplay of hard and soft skills in project management. In-class activities were designed to show students how to skillfully interact with peers and stakeholders on an IT project. This research provides examples of pedagogical interventions that involved students in their own learning and forced them to constructively engage with each other and with the material. This research contributes to the literature by demonstrating how to implement suggestions from research directly into pedagogy. Additionally, this research provides a set of activities that can be used to increase the EQ of students in a project management course. Based on the results from this study, the interventions worked as intended. Students reported higher EQ, critical thinking, and communication skills after completing the course.
Process virtualization theory and social media’s effects on the decision to volunteer
What differentiates organization adopters of bitcoin from non-adopters?
articles by Amy J Connolly
User response to mandatory IT use: a Coping Theory perspective
This article describes how one university built a unique classroom environment specifically for a... more This article describes how one university built a unique classroom environment specifically for active learning. This classroom changed students' experience of the undergraduate executive information technology (IT) management class. Every college graduate should learn to think critically, solve problems, and communicate solutions, but 90% of them are not prepared for white collar jobs. Active learning pedagogy, which involves students directly in their own learning, improves these skills, but active learning exercises are difficult to implement in orderly rank-and-file classroom settings. Students are heavily inured to passive lecture pedagogy and quickly tune out or spend the hour staring at a screen instead, further frustrating overworked faculty. In this article, we describe the impacts of creating a highly flexible space to support multiple arrangements and new activities, particularly group discussions. This room also included state-of-the-art collaborative tools to support group work and writeable tables to encourage creative expression. Creativity is essential to discovering new solutions to difficult problems. Students reported that this combination of environment plus pedagogic change broke them out of their rigmarole. It forced them to think more critically and to become involved in class, which also increased faculty satisfaction with the course. This article contributes to the literature on how to teach IT management to undergraduates. It also contributes to the sparse literature on how changing the classroom environment affects student learning, engagement, and critical thinking.
miscs by Amy J Connolly
Debates in Information Technology: A Capstone Class Project
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Talks by Amy J Connolly
Conference Presentations by Amy J Connolly
phdtheses by Amy J Connolly
This dissertation found that although volunteer organizations are not using social media effectively, they could virtualize requirements of the recruitment process by focusing on relatable events instead of sterile marketing. This dissertation contributes to information systems literature by extending the post-acceptance model of IS continuance to show that social media mediates volunteer continuance. It further contributes by revealing a potential new area of research, i.e., the use and effectiveness of online social media for volunteer organizations.
inproceedings by Amy J Connolly
articles by Amy J Connolly
miscs by Amy J Connolly