Books by Clara Cruz Santos
Paper Presentation, 2011
Entrepreneurship, traditionally associated with the field of business management has, in recent d... more Entrepreneurship, traditionally associated with the field of business management has, in recent decades, adopt a social approach. Encouraging the creation of innovative responses, in managing the social and the economic, social entrepreneurship puts in the forefront, not only the need to conceptualize innovation, but also the exigency to evaluate the effectiveness and efficiency of social entrepreneurial initiatives. The adaptation of management principles and evaluation, derived from business entrepreneurship framework, combined with logics of social value production, is the key to think innovatively effectiveness and sustainability of social entrepreneurship responses. This reflection is essential to conceive an integrated model of thinking and acting. Thus, in this paper we will try to discuss the assumptions and the specificity of social entrepreneurship initiatives in the light of adapted market based principles. In other words, our goal is to present and discuss an analytical-operational model that could articulate “market principles” with the production and assessment of “social value”.
This publication presents the result of an European Project which involved the creation of an A... more This publication presents the result of an European Project which involved the creation of an Advisory Bureau for Social and Community Mediation , inscribed in a multidisciplinary and participatory logic under the coordination of local and national partners, stemming from the nature and multidimensionality of interpersonal, social, economic and political conflicts and the actors involved. This factor enhances a variety of target audiences in terms of training, research and intervention, which is an asset for the ABSCM implementation.
It integrates partners with different features -Universities, Associations, Training Institutes, and a staff of Professional/Academic people (see annex 2) and consolidated knowledge (theoretical and operative) in the field of mediation, coming from different countries: England, Italy, France, Switzerland, Germany, Spain and Portugal. The coordination was assured by the University of Coimbra..
The creation of a network that promotes cross-sharing of knowledge with different background information from different countries and exchange of information of experiences in developing and applying innovative approaches to lifelong learning is on the center of this project. This network brought together stakeholders from relevant sectors, providing a forum or platform for joint reflection and cooperation in the field of promoting innovation and good practice. The construction of this Handbook and the interactive platform, structure the knowledge about the topic, crossing theoretical and methodological approaches from different contexts (economic, social, cultural and political). This is a good contribute to the development and comparison between perspectives, making possible the analysis and reflexing about the FUTURE of social and community mediation, and the dissemination of a culture of peace.
This handbook itself has been designed in three parts:
I. Features of Social and Community Mediation in Europe: Diversity in Similarity. Here are described the main guidelines of the study design and the finding research results. Are explored conceptions, contexts, legislation, the fields of mediation, the mediator’s role, the mediation procedures and information about training profile in mediation, in each partners’ country. It presents case studies, with experiences of mediation in community contexts, and ends with a global analysis, building a conceptual road mapping of Social and Community Mediation.
II. Training Courses: The project in action. This part aims to explain the contribution of each partner to the education and training in Social and Community Mediation. Using total autonomy in what concerns the topic of training, each partner decided what was more appropriate to the development of skills and knowledge in this field. Being a transdisciplinary knowledge that surmounts the perspective more traditional of Alternative Dispute Resolution, each partner, according to the diversity and specificity of their own socio-economic and political reality, decided the main profile of training courses. Balancing between description and evaluation, the second part of this handbook introduces also a proposal on mediation training, trying to identify common knowledge, independently of contextual dimensions.
III. Approaches on Social and Community mediation: Linking Theory and Practice. This third part aims to cross theoretical knowledge with practice and axiological dimensions. Linking theory and Practice, mediators, teachers and researchers were invited to reflect about the conceptions in presence when the mediators are in action, analyzing different approaches on social and community mediation, great ethical issues, new fields of research on mediation, the linkage between social work, education (peer education) and mediation, the re-bounding and facilitating relationships in community mediation, and some analytical dimensions on mediation supervision.
Serviço Social Teorias e Práticas
Livro eclético atuall sobre Serviço Social, Teorias e Práticas
Papers by Clara Cruz Santos
Intervenções e Mediações com Idosos
O Livro “Intervenções e Mediações com Idosos” encerra um conjunto de abordagens, estratégias e re... more O Livro “Intervenções e Mediações com Idosos” encerra um conjunto de abordagens, estratégias e reflexões que se constituem como alternativa ao olhar tradicional sobre o envelhecimento, sobre as políticas e medidas sociais que teimam em manter-se perante uma população que é considerada, erradamente, uma população homogénea. É um contributo para uma nova leitura e para a compreensão das mudanças que têm ocorrido nos últimos cinco anos em Portugal e aponta novas direções para a emergência de outras medidas políticas e outras formas de ação face a uma população crescente, diversificada e com uma força de participação coletiva que deve ser encarada, estimulada e até, mesmo, aproveitada em prol da coesão e do crescimento social. Este livro dirige-se, não só à Academia, mas também a todos os profissionais e instituições, bem como a todos aqueles que querem conhecer a(s) nova(s) realidade(s) do envelhecimento em Portugal.
Temas sociais, Nov 30, 2023
Os comportamentos aditivos e dependências são uma questão complexa que requer esforços multidisci... more Os comportamentos aditivos e dependências são uma questão complexa que requer esforços multidisciplinares para uma intervenção concertada, quer do ponto de vista da ação profissional, quer do ponto de vista político. O investimento político revê-se, em Portugal, na criação e implementação de respostas articuladas entre saúde e ação social, através do Serviço de Intervenção nos Comportamentos Aditivos e Dependências. Com base na revisão crítica da literatura, é delineada a política portuguesa no âmbito dos comportamentos e dependências, bem como a intervenção social realizada nesse contexto. Na intervenção social, os/as assistentes sociais desempenham um papel importante na prevenção, tratamento, reinserção social, redução de riscos e minimização de danos. É sublinhado o papel do/a assistente social nos diferentes eixos de intervenção, enfatizando os modelos sistémicos e ecológicos. Na construção do corpo teórico que se pretende para o Serviço Social é fundamental um investimento na investigação que, desta forma, contribua para uma intervenção teórico-prática robusta e especializada.
Serviço Social & Sociedade, Dec 1, 2022
Resumo: O artigo aborda, a partir do método de revisão sistemática da literatura, as condições de... more Resumo: O artigo aborda, a partir do método de revisão sistemática da literatura, as condições de regularização dos imigrantes em que a espera para a obtenção de uma cidadania ativa é potenciadora de vulnerabilidade social, remetendo a população migrante para os mecanismos de poder da terra de ninguém. Foram analisados 548 artigos, documentos oficiais e relatórios de políticas públicas. Concluímos que a espera é a mãe da cidadania adiada, produtora da ausência de direitos no deserto da terra de ninguém.
Handbook of Social and Community Mediation, this includes experiments and models, the result of a... more Handbook of Social and Community Mediation, this includes experiments and models, the result of an interactive work between partners, professionals and communities, based on a participatory work.
Inplasy protocol 202320010., 2023
This scoping review aims to systematize the scientific knowledge about the relationship between p... more This scoping review aims to systematize the scientific knowledge about the relationship between public opinion concerning the street-level bureaucrats’ actions and their perceptions about Welfare Deservingness and social protection measures implemented within the framework of the current Welfare State. In a more concrete way, we intend to demonstrate the following assumptions: (a) if there is a connection between the perception of Welfare Deservingness and the public support given to social policies; (b) if there are more valued dimensions of Welfare Deservingness in public opinion; and (c) if the street-level bureaucrats' perceptions of Welfare
Deservingness will have an impact on the implementation of public policies.
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Books by Clara Cruz Santos
It integrates partners with different features -Universities, Associations, Training Institutes, and a staff of Professional/Academic people (see annex 2) and consolidated knowledge (theoretical and operative) in the field of mediation, coming from different countries: England, Italy, France, Switzerland, Germany, Spain and Portugal. The coordination was assured by the University of Coimbra..
The creation of a network that promotes cross-sharing of knowledge with different background information from different countries and exchange of information of experiences in developing and applying innovative approaches to lifelong learning is on the center of this project. This network brought together stakeholders from relevant sectors, providing a forum or platform for joint reflection and cooperation in the field of promoting innovation and good practice. The construction of this Handbook and the interactive platform, structure the knowledge about the topic, crossing theoretical and methodological approaches from different contexts (economic, social, cultural and political). This is a good contribute to the development and comparison between perspectives, making possible the analysis and reflexing about the FUTURE of social and community mediation, and the dissemination of a culture of peace.
This handbook itself has been designed in three parts:
I. Features of Social and Community Mediation in Europe: Diversity in Similarity. Here are described the main guidelines of the study design and the finding research results. Are explored conceptions, contexts, legislation, the fields of mediation, the mediator’s role, the mediation procedures and information about training profile in mediation, in each partners’ country. It presents case studies, with experiences of mediation in community contexts, and ends with a global analysis, building a conceptual road mapping of Social and Community Mediation.
II. Training Courses: The project in action. This part aims to explain the contribution of each partner to the education and training in Social and Community Mediation. Using total autonomy in what concerns the topic of training, each partner decided what was more appropriate to the development of skills and knowledge in this field. Being a transdisciplinary knowledge that surmounts the perspective more traditional of Alternative Dispute Resolution, each partner, according to the diversity and specificity of their own socio-economic and political reality, decided the main profile of training courses. Balancing between description and evaluation, the second part of this handbook introduces also a proposal on mediation training, trying to identify common knowledge, independently of contextual dimensions.
III. Approaches on Social and Community mediation: Linking Theory and Practice. This third part aims to cross theoretical knowledge with practice and axiological dimensions. Linking theory and Practice, mediators, teachers and researchers were invited to reflect about the conceptions in presence when the mediators are in action, analyzing different approaches on social and community mediation, great ethical issues, new fields of research on mediation, the linkage between social work, education (peer education) and mediation, the re-bounding and facilitating relationships in community mediation, and some analytical dimensions on mediation supervision.
Papers by Clara Cruz Santos
Deservingness will have an impact on the implementation of public policies.