Newline

Over the past year we've spent a lot of time listening to feedback from our customers. One message has come through clearly: great software also needs great communication and great customer service. That's why we're delighted to welcome Harjeet as our new Customer Service Manager. Harjeet will be leading our Customer Services team, helping us improve customer communication, strengthen ticket analysis, and ensure every customer receives the service they expect from Newline. What's particularly exciting is that she'll also be managing our growing team of AI Customer Service Agents alongside our human team. At Newline, we don't see AI as replacing people. We see it as giving our team better tools to respond faster, share knowledge more effectively, and spend more time helping customers solve the problems that matter. It's another step in our journey of combining experienced people with intelligent AI to deliver an even better customer experience. Welcome to the team, Harjeet, we're excited to have you with us! 🚀 #CustomerSuccess #CustomerService #ArtificialIntelligence #AI #Innovation #TeamNewline #CustomerExperience

Pay by Bank is coming to Newline Auction Software.   We’re introducing a simpler way for customers to pay invoices quickly and securely, with funds settled the same day and real-time payment updates in NAS.   For auction and mart teams, Pay by Bank is designed to help reduce time spent chasing payments, checking bank statements and manually matching payments.   No extra portals. No manual matching. No waiting for payment information to catch up.   Register your interest today to receive updates and book a free demo. https://lnkd.in/exskCQAF

As we head to Deadwood the message is the same. Newline are the experts when it comes to Stockyard software! #lma #agriculture #livestock #stockyard #agtech

Scotland’s sheep sector could add £77 million to output by 2032 if producers, processors and the wider supply chain work together to meet rising lamb demand. That is good news for the sector, and it shows the important role livestock markets continue to play. For growth to happen, livestock needs clear and reliable routes to market. Sellers need confidence that their stock is being presented well. Buyers need easy access to the information they need. Auctioneers and mart teams need systems that help the sale run smoothly, from booking-in through to settlement. The live ring remains at the centre of that. It brings competition, local knowledge and trust. Online tools can support this by making it easier for more buyers to take part, whether they are ringside, watching the sale remotely, bidding online or viewing catalogues before the sale. At Newline and Auctionmarts, we help auctioneers connect the office, the ring, the yard and the online buyer. Our aim is simple: to support the way marts already work, while helping teams save time, reduce duplicate admin and give buyers and sellers a better sale-day experience. To support that growth, marts need practical systems that help sales run smoothly. The live ring still matters. The right technology helps more people take part in it.

Our International Team head to Deadwood South Dakota for the Livestock Marketing Association's 2026 Convention. A great chance to meet with us and take a look at our compelling range of solutions. https://lnkd.in/ezdZc7hX

Filmed this a while back, but still why we are the go-to technology provider for livestock auctioneers! If you also are affected by the twighlighting of your backoffice system, reach out! #auctions #livestock #4H #FFA ##

Fascinating morning, here at the Livestock Markets of Canada Convention in Medicine Hat, Alberta. Newline as always global presence, local expertise. #livestock #livestockauction #lmac #auctiontechnology

Who’s joining Simon in 🇨🇦 next week? We can’t wait to see you there

Always a pleasure chatting with Lee and Rich 🙌 if you're not already listening to the AI Guys podcast then get it in your feed 😁