Are hidden workforce planning costs affecting your business without you realising? From unnecessary overtime to inefficient scheduling, small issues can quickly add up and impact productivity, employee satisfaction, and overall business performance. Here are 5 signs your workforce planning may be costing your business more than you think, and what to look out for before those costs escalate. #WorkForceManagement #Costing #Scheduling
Telecetera
Software Development
Worcester, Worcestershire 446 followers
The mobile workforce management solution Go paperless and go mobile with ConnectManager & ConnectMobile
About us
For the Telecetera Team, IT and mobile workforce management are lifelong passions. When we released our first IT solution 25 years ago, mobile phones were still a novelty - they certainly did not fit in your pocket back then! Our depth of experience sets us apart from the competition, giving us an intuitive grasp of the ways that mobile field service software can be used to improve performance right across your organisation. Once you have introduced a mobile workforce solution it will quickly become a critical part of how your organisation operates. Our Connect product is technically robust, well proven and it works. It is simple to use - no need for lots of manager and operative training. Our Values Throughout our history, the Telecetera team has stayed true to the values on which the company was founded. We believe in answering our own phones. Our software developers check the helpdeks every day and talk to customers regularly, so that they understand how the software is used in the field. The team takes great pride in the way they stay focussed on a product that your teams will benefit from. All product enhancements and feature suggestions are qualified and then added to the Connect Product Roadmap. Every development sprint contains customer suggestions. Our MD calls this Customer Driven Development (CDD).
- Website
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https://www.telecetera.co.uk
External link for Telecetera
- Industry
- Software Development
- Company size
- 2-10 employees
- Headquarters
- Worcester, Worcestershire
- Type
- Privately Held
- Founded
- 1990
- Specialties
- mobile workforce software, software development, APIs, integration, SAP ByDesign integration, Civica CX integration, OmniLedger integration, cyber security, digital transformation, software engineering, DevOps, Agile Engineering, customer driven, Microsoft Azure, Cloud Software, mobile workforce, mobile app development, and web app development
Locations
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Primary
Get directions
Restdale House
32-33 Foregate Street
Worcester, Worcestershire WR1 1EE, GB
Employees at Telecetera
Updates
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Telecetera reposted this
I'm really happy to share that I’ve achieved a Distinction grade in my Level 3 Multi-Channel Marketing Apprenticeship! 🎉 🥳 I’m really grateful to the Telecetera team and my mentor for all the support and guidance throughout the last 18 months! I have learnt so much throughout this experience; I have been motivated to try new things and encouraged to grow professionally and learn new things every day. I would also like to thank The Development Manager (TDM) for all their amazing guidance and support from start to finish 🎉 This year has taught me so much and enabled me to learn new skills and meet some amazing new people. I can't wait to continue my journey from here, and I'm excited to see what happens next! 😁 #Apprenticeships
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Simple software is rarely simple to build. It's the result of careful planning, collaboration, testing, and constant refinement - something we see every day working with our clients. #SoftwareDevelopment #DigitalTransformation #Tech
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Telecetera reposted this
What does "improving digital resilience" actually look like? It's not just about protecting businesses from cyber threats. It's about helping people understand the risks, build confidence and create lasting resilience. That's why feedback like this means so much to us. Our client understood that they needed Cyber Essentials but didn't understand the process or where to start. Our team were able to educate them about Cyber Essentials, whilst making the process smooth and not too overwhelming. Knowing we've made a genuine difference for our customers is what drives us every day. #CustomerReview #Problem #Solution #DigitalResilience
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Your competitor didn't hire more staff... They connected their systems instead. One business is still copying customer information between systems. Another has everything syncing automatically through API integrations. No duplicate data. No manual updates. No unnecessary admin. The difference isn't working harder, it's making your software work together. API integrations help businesses eliminate repetitive tasks, reduce errors and give teams access to accurate information in real time. The question isn't whether your business has enough software. It's whether your software is actually talking to each other. If you could connect any two systems in your business, which would they be? #API #SystemIntegration #DigitalTransformation #Automation #Tech
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Telecetera reposted this
What would you do? It's 8:47 am on a Tuesday. Your Finance Manager receives an email from your CEO asking for an urgent payment to a new supplier. The email looks genuine. It uses the correct signature, branding and writing style. They're about to click "Send." Would your business spot the scam? Unfortunately, this isn't a hypothetical scenario. Business Email Compromise attacks are becoming increasingly sophisticated, using AI, social engineering and publicly available information to impersonate trusted colleagues. The strongest defence isn't just technology - it's a combination of: -Multi-Factor Authentication (MFA) -Clear payment verification procedures -Regular employee awareness training -A culture where it's okay to pause and question something that doesn't feel right Cybersecurity isn't about expecting people to never make mistakes. It's about giving them the confidence and processes to spot when something doesn't add up. If you received this email, what would be the first thing you'd check before approving the payment? #CyberSecurity #Phishing #AI
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Why do some custom software projects transform a business... while others never get off the ground? It usually isn't the technology. The best projects start by understanding the business problem, not jumping straight into development. When you take the time to map processes, involve users and define clear outcomes, the software becomes a solution rather than just another system. Great software isn't built around features. It's built around the people who use it every day. What's the biggest challenge you've experienced with a software project? #CustomSoftware #Development #Technology
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What if your workforce planning is costing you more than you think? Overstaffed on quiet days. Understaffed when demand spikes. Managers spending hours building rotas every week. These aren't just scheduling problems; they're business problems. The right Workforce Management (WFM) software helps businesses forecast demand, optimise staffing, reduce overtime, and give employees more predictable schedules. It's not about replacing people. It's about making better decisions with the people you already have. What's the biggest workforce planning challenge your business faces today? #Workforce #Management #Software
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Telecetera reposted this
Cybersecurity is full of misconceptions, and believing the wrong one can leave your business exposed. These are three of the myths we're asked about most often. The reality is that cyber threats don't just affect large organisations, and relying on a single security measure is no longer enough. Understanding the facts is the first step towards better protection. Which of these myths have you heard the most, or is there another one you'd add? - Let us know!
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Telecetera reposted this
What a great event yesterday, at the Greater Birmingham Chamber of Commerce Business Expo! #GBBExpo26 We loved meeting so many new businesses and catching up with others. Events like these really highlight the strength of a good business community. There were plenty of interesting conversations, new connections, and opportunities to learn from each other. Thanks to everyone who exhibited and organised the event, plus the ice lollies at the end were a real highlight! 🧊🍭 Looking forward to staying connected and seeing what exciting opportunities come from the relationships built.