Zipline

Up to 40 hours per month saved on comms, 100% confidence in in-store execution, and HQ-frontline alignment across teams, countries, and languages. 🌍 But for Kave Home, the biggest benefit of switching to Zipline’s one-stop shop frontline operations platform was giving every employee more freedom and power to do great work. As Girona Store Manager Cristina Puig put it, her teams now have more time and energy for: “Selling! They’re selling more, and planning, and thinking about other strategies…Zipline is a really big tool for us. I can’t think about working with anything else because it’s improving every day.” 💖 Learn how: https://lnkd.in/gDe4PjYd

“Communication effectiveness has a downstream effect across a brand’s retail operations…that’s why it’s so important to track, measure, and optimize.” 👀 But what, exactly, do we need to track and measure in order to optimize? Read on for: 📈The four key communications metrics you need to stay on top of 📈Where a 24-hour measurement window can make a huge difference 📈The 70-80% goal to aim for, and how best to track it 📈What to look for to make sure teams and tasks are aligned And how clearer visibility into comms helped Torrid achieve 93% task execution, and improve the overall connection between HQ and store teams: https://lnkd.in/gtUmsN88 

Zipline’s annual conference may be over, but we’re still thinking about our 2026 Summer Camp Award Winners. 💭🏆 Every year, we recognize the Zipline customers raising the bar on retail execution. From PACSUN to Five Below and Lids, our customers remind us what real retail excellence looks like. Curious who won what? Check out our full list of winners 👇 https://lnkd.in/gmKuCr85

Ever watched an associate freeze mid-conversation because nobody on the floor could confirm a promo detail? That small gap is where execution starts to break down — and multiplied across every shift, every store, it adds up fast. That's the exact problem Zippy, Zipline's frontline AI assistant, was built to solve. We sat down with teams to see how they're actually using it day to day. Four things stood out: 🔹 On-demand answers — policies, promotions, product details, pulled straight from their own Resource Library 🔹 Fewer help desk tickets — frontline teams stopped waiting on HQ and started solving it themselves 🔹 Time back for what matters — comms teams freed up to focus on training and engagement, not repetitive Q&A 🔹 A little personality — retailers are naming and branding their assistant, turning a tool into a trusted teammate Read the full breakdown 👉 https://lnkd.in/gArU_KFH

Store managers shouldn’t have to choose between their inbox and their team. 🤔 At C.A. Papaellinas Emporiki Ltd (Alphamega), the old system made that choice for them, pulling managers back to the office to print, sort, and relay instructions across departments and shifts. George Pavlou didn’t need more time. He needed a better system. That’s what operational clarity actually looks like. Read how they got there: https://hubs.ly/Q04b5V040

Why the difference between 9.13 and 5.67 can mean the difference between executing…or not… 🕳️ We surveyed 227 retail leaders about their store operations and the most overwhelming takeaway was something we call “the perception gap.” Learn how it leads to missed or delayed execution, and the data behind it, in The 9.13 vs. 5.67 Problem: The Leadership Blind Spot Behind Broken Retail Execution: https://lnkd.in/grSJmxBk

What’s better than getting rewarded for your hard work? Getting it in real time. ⭐⭐⭐ We’re so excited to announce we’ve partnered with Bucketlist Rewards and Recognition to celebrate and empower the people who keep stores running, brands growing, and customers happy. That means: 🤝Seamless two-way synchronization for recognition, rewards, and milestones 🧠Immediate acknowledgement of learning and training, without manual tracking 🌊Recognition in the flow of work, without switching apps ❣️Meaningful rewards that connect great work with tangible outcomes Recognition is proven to be one of most effective ways to boost employee engagement and retain top talent. Combining Zipline’s all-in-one frontline operations platform with Bucketlist’s rewards capabilities means employees can get the props they deserve for  the great work they’re doing—as they’re doing it. Get the details: https://lnkd.in/g3tgry74

Some memos don’t get read, they get resent. And then resent again. This cat has reached the fourth resend, and honestly? Same feels. 🙃 Sign up for Sidekick for a monthly roundup of retail ops and comms news, job picks, resources, and more from people who’ve been there (and are here to make it easier): https://lnkd.in/grQcRgwu 

What makes a good AI summary vs. a bad AI summary? Having a team that understands what’s important and places the right guardrails to determine it. 🚨 “A bad summary totally misinterprets the intent of the communication—fixates on certain points, anchors on them, and elaborates on stuff that just isn’t there,” says Caleb Buxton, a Senior Software Engineer behind the development of AI-Powered Message Summaries for Field Leaders. A good summary “deciphers the true intent and nuances of these communications, not just the broad strokes…users get a digest of what they need to know…arming them with the headlines they need to get things done.” Get a look at the process behind ensuring this—like a hallucinations “scorecard”—in Reaching Inbox Zero: How Zipline’s AI Summaries Cut Through Retail Ops Noise: https://lnkd.in/gbDtmUUk

From HQ to the store floor, L.L.Bean needed a frontline ops platform that empowered everyone to do their best work. And they got it with Zipline. 🙌 “Store communication never sleeps—when an urgent communication comes up and I’m able to publish it whether I’m at my computer or not, it’s a huge change and huge impact to stores…the most valuable feature for me, as a publisher, is the flexibility.” - Justina Griffin, Manager of Store Communication “As a leader, I can see the tasks my team is completing, when they’re completing them on time..what has to be moved to the top of the to-do list, what has to be actioned on right now…Zipline is an incredible assist to my everyday life.” - Liz McComiskey, Store Manager “When I started, Zipline was already in place and was super easy to pick up. It just became part of everyday life.” - Colin Lemay, Store Team Leader Hear more straight from the L.L.Bean team about how they use Zipline: https://lnkd.in/gX7NWUdN