When people hear about AI making patient calls, they often assume a nurse or clinician would have been doing that work instead. During his conversation with Seth Sternberg, Co-Founder and CEO, Honor, our CEO Munjal Shah offered a different perspective. Many of those calls never happen. Why? Because there simply aren't enough clinicians to keep up with growing demand. As our population ages and demand for care continues to grow, nearly every healthcare organization is facing the challenge of building and supporting the workforce it needs. The goal isn't replacing nurses. It's helping nurses spend more time doing what only they can do while expanding support for patients who otherwise might not receive it. That's what AI for healthcare, by healthcare looks like. What role do you think AI should play in helping healthcare teams deliver better care and reduce burnout? Watch the full conversation here: 🎧 Apple Podcasts: https://bit.ly/4vOEiSn 🎧 Spotify: https://bit.ly/44K1ncW 📺 YouTube: https://bit.ly/44j2Qqv

Exactly!! Nurses are juggling too many balls, and some get dropped. Additionally, various professionals are put in positions to do things that are not within their job description to try and keep these systems running. Nurses need AI in order to support them continuing to be nurses, we can’t be the catch-all and filling in the gaps in healthcare system failures.

This resonates from the academic clinical practice side of nursing. Across the 40+ university and health system partnerships I direct, capacity, not clinician willingness, is the bottleneck to care. AI that reaches patients who may otherwise go uncontacted, while protecting nurses’ time for clinical judgement based work only they can do, is the kind of augmentation our workforce needs. Looking forward to listing to the full conversation.

Like
Reply

As long as those calls have a decision tree for escalation built in by clinical staff. That way when a patient/person has a question or needs better clarification they can get an answer from the clinician. Also, this allows for clinical oversight of the interaction for potential improvement to the workflow.

Like
Reply
See more comments

To view or add a comment, sign in

Explore content categories