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User Experience (UX)

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User Experience (UX) refers to the overall experience a user has when interacting with a product, system, or service, encompassing aspects such as usability, accessibility, and satisfaction. It focuses on understanding user needs and behaviors to enhance the effectiveness and enjoyment of the interaction.
lightbulbAbout this topic
User Experience (UX) refers to the overall experience a user has when interacting with a product, system, or service, encompassing aspects such as usability, accessibility, and satisfaction. It focuses on understanding user needs and behaviors to enhance the effectiveness and enjoyment of the interaction.

Key research themes

1. How can User Experience (UX) be quantitatively measured to support product improvement and management decision-making?

This research area focuses on developing reliable, standardized instruments and methods to measure UX quantitatively, enabling continuous product improvements, competitive benchmarking, and communication within organizations via concise metrics such as Key Performance Indicators (KPIs). Quantitative measurement facilitates evidence-based evaluation of UX changes, supporting product redesigns and strategic business decisions.

Key finding: The paper demonstrates that the User Experience Questionnaire (UEQ), a validated instrument with six distinct UX scales (Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, Novelty), reliably measures... Read more
Key finding: Extending the UEQ with supplementary questions that capture the importance of each UX quality aspect, this study develops a User Experience Questionnaire Key Performance Indicator (UEQ KPI) that consolidates multi-scale UX... Read more
Key finding: This work conceptualizes UX as a dynamic experiential construct beyond traditional usability, emphasizing emotional, sensual, compositional, and spatio-temporal elements. It provides a theoretical foundation for interpreting... Read more
Key finding: The article offers specific actionable strategies where microinteraction design—such as real-time form validation, swipe gestures, loading animations, toggle switches, and inline validation—significantly improve user... Read more

2. How do context, user experience, and emotion shape the conceptualization and design of UX beyond usability?

This thematic area investigates the inherently subjective, situational, and temporal nature of UX, including emotional responses, contextual factors, and human cognition. It explores expanding UX definitions to explicitly integrate time and context of use, how experiential and cultural dimensions influence usability perceptions and product interaction, and how this informs design processes and evaluation to better suit diverse user needs and expectations.

Key finding: Through comprehensive literature analysis, this study identifies critical omissions in prevalent UX definitions—namely, the absence of explicit components of time of use and context of use. It argues that including these... Read more
Key finding: Based on experimental elicitation of participants' concepts of product use, the paper unveils the integral relationships among human experience, knowledge, and context-of-use that influence users' understanding of product... Read more
Key finding: Through empirical user studies involving multiple keyboard designs, this paper finds that user preference shifts from basic usability toward the need for pleasurable experiences, where attractive and emotionally engaging... Read more
Key finding: This systematic review of 52 UX at work studies reveals that UX in work contexts remains ambiguously defined and underdeveloped, often disconnected from leisure-centric UX research. It identifies distinct experiential needs... Read more

3. What UX design methodologies and educational approaches effectively integrate human cognitive, emotional, and experiential aspects into product and service design?

This area focuses on applied design methods and educational programs that embed UX research into practical design processes, emphasizing multidisciplinary approaches involving industrial design, psychology, and human-computer interaction. It encompasses approaches like Design Thinking, participatory design, as well as curriculum development that bridges cognition theories and UX evaluation methodologies. The intent is to foster holistic designs that realize emotional engagement and user satisfaction reliably through user-centered, empathetic practices.

Key finding: The paper presents an interdisciplinary graduate program that embeds UX research within industrial design education, addressing gaps between physical product design and digital interaction. It highlights curriculum... Read more
Key finding: Using a Design Thinking framework comprising Empathize, Define, Ideate, Prototype, and Test phases, this study systematically involved students to identify usability issues of the academic system interface. It reports a... Read more
Key finding: This review synthesizes concepts of UI/UX design for mobile apps, outlining stepwise methodologies encompassing research, ideation, prototyping, testing, and evaluation, while emphasizing age-group tailored design. It... Read more

All papers in User Experience (UX)

¿Quién no se enamoró alguna vez? Todos los que pasamos por un enamoramiento, sabemos que la experiencia está llena de emociones y sensaciones que no solo abarcan el campo de la psicología, sino que marcan la vida del sujeto revelando los... more
Recent trends in architectural education and practice have encouraged the use of computational tools and methods for solving complex design problems. Newer technology can augment the design process by applying progressively more-advanced... more
This paper presents a comprehensive analysis of the Microsoft Build 2026 opening keynote, delivered by CEO Satya Nadella and senior leadership at Fort Mason Center, San Francisco, on June 2–3, 2026. The keynote articulated a fundamental... more
La adopción de la Inteligencia Artificial (IA) en el sector empresarial se justifica bajo métricas innegables de eficiencia y optimización de procesos (Brynjolfsson et al., 2023). Lejos de adoptar una postura tecnófoba o de rechazo hacia... more
La adopción de la Inteligencia Artificial (IA) en el sector empresarial se justifica bajo métricas innegables de eficiencia y optimización de procesos (Brynjolfsson et al., 2023). Lejos de adoptar una postura tecnófoba o de rechazo hacia... more
This paper reviews and analyses different types of health information visuals used in patient-centered health information systems. The study focuses on visuals presented in four categories: web-based health support applications, mobile... more
This thesis focuses on the three-dimensional digitization of Philopappou Hill's monuments as well as the development of an interactive application -virtual tour of the archaeological site. Research aims to connect scientific literature to... more
This study investigates consumer perceptions of sustainable fashion by analyzing online discussions. It aims to bridge the gap between consumer understanding and industry practices by providing insights to guide companies and policymakers... more
This study develops and validates an integrated model and survey instrument for evaluating the sustained use of gamified mobile health applications. While mHealth apps can support physical activity and well-being, many users stop using... more
This study explores how Muslim university students in multicultural societies use Halal mobile applications, with particular attention to trust formation, usability, and religious identity. Employing a qualitative interpretivist approach,... more
Loneliness constitutes one of the most pressing public health challenges among contemporary adolescents and young adults, with growing evidence that AI-powered conversational agents are increasingly deployed as coping mechanisms in... more
Seasonal tourism has become one of the major sources of income and economic activity in many local communities in Montalban, Rizal. Tourist destinations such as resorts, rivers, hiking areas, and nature parks attract large numbers of... more
Artificial Intelligence was always a promotional name. AI UX, the everyday encounter with generative AI has moved rapidly from awe to awful: hallucinated sources, flattened prose, false synthesis, fake intimacy, administrative... more
There is currently an increasing effort to develop visual analytics (VA) tools that can support human analytical reasoning and decision making. In the last decade, advances in this field has allowed the application of various kinds of VA... more
Este manual presenta ocho herramientas de evaluación y validación de proyectos de diseño, desarrolladas por Syncros, Laboratorio de Diseño Estratégico de la Escuela de Comunicación Mónica Herrera (El Salvador). Las herramientas guían a... more
This study evaluates the usability of India's MyGov web app platform to identify navigational roadblocks and propose data-driven design interventions for accessible and equitable e-governance participation. Employing a mixed-methods... more
This research examines the determinants affecting the adoption of digital technologies within Pakistan's healthcare sector, employing the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. Design/methodology/approach:... more
This study evaluated the role of tourism in the economic livelihood of local vendors operating near Wawa Dam in Rodriguez, Rizal. It examined the vendors' demographic profiles, how tourism influences their sales and income, and the... more
This study evaluated the role of tourism in the economic livelihood of local vendors operating near Wawa Dam in Rodriguez, Rizal. It examined the vendors' demographic profiles, how tourism influences their sales and income, and the... more
ABSTRAK Penilaian terhadap buku pedoman dan buku petunjuk merupakan bagian penting dalam memastikan kualitas informasi yang disajikan kepada pengguna. Dalam konteks ilmu perpustakaan, evaluasi ini tidak hanya menitikberatkan pada isi,... more
Madrid. Prentice Hall. ISBN 84-205-4106-0 Aborda la dimensión humana, cultural y organizativa implicada en el uso y la adopción de las tecnologías de la información. Reflexión sobre la forma adecuada de enfocar proyectos de desarrollo de... more
La reciente tecnología de dispositivos y sensores infrarrojos han abierto nuevas posibilidades para el desarrollo de software relacionado con el área de análisis de movimientos corporales. Esta tecnología puede ser utilizada en áreas como... more
Tourism is one of the major contributors to economic growth in many communities, including Wawa, Montalban. The increase in tourism expenses such as transportation, accommodation, food, recreational activities, and other tourist services... more
Tourism is one of the major contributors to economic growth in many communities, including Wawa, Montalban. The increase in tourism expenses such as transportation, accommodation, food, recreational activities, and other tourist services... more
This study proposes Residential-IST to bridge the gap between residential building design, retrofitting, and performance, facilitating effective communication between residential owners (demand) and architects (supply). This web-based... more
Seasonal tourism has become one of the major sources of income and economic activity in many local communities in Montalban, Rizal. Tourist destinations such as resorts, rivers, hiking areas, and nature parks attract large numbers of... more
O presente artigo teve como objetivo analisar a produção científica quanto à experiência do usuário no contexto das interfaces digitais dentro do escopo do design da informação. Para tanto, realizou-se uma análise bibliométrica a partir... more
Tarihsel süreç içerisinde sosyal yaşamın getirdiği farklılıklarla insan hayatında mekân algısı aşamalar hâlinde dönüşmüş ve yapı kavramı ortaya çıkmıştır. Mekân kurgusunun gelişimi; artan ihtiyaçlara, coğrafyaya, iklime ve dönüşen yaşam... more
Este documento presenta el diseño y desarrollo de un sistema integral de comercio electrónico y gestión automatizada de inventarios para PLATA FARMACIA, enfocado en la optimización y modernización de los procesos administrativos,... more
State management remains one of the most critical challenges in the development of large-scale frontend applications. As applications increase in complexity-featuring dynamic user interfaces, extensive asynchronous data flows, and highly... more
Beekeeping is a strategic activity for food security, biodiversity conservation, and rural economic development. Products derived from this activity require handling and preservation systems that guarantee their safety and quality during... more
Bu çalışmada kentleri yapılandıran mekânsal pratikler, öznelerin üretimi/kurulumu bağlamında sorunsallaştırılır. İnsan ve çevre; özne ve nesne ilişkiselliği temelinde, koşulların pratikleri yönlendiren etkisi ortaya konulmaya... more
L’écriture, considérée en tant que technique d’inscription de signes sur une surface, suppose d’analyser la relation entre matières, supports et formats d’inscription. La relation entre ces trois composantes de l’écrit définit leur valeur... more
Página 2 de 8 Resumen La irrupción de la inteligencia artificial generativa, especialmente de los asistentes de código basados en modelos de lenguaje a gran escala, ha transformado la manera en que los estudiantes de Ingeniería de... more
Docking stations have become a load-bearing component of hybrid professional workstations. They consolidate cables, expand display capacity, deliver power, and integrate peripheral clusters into a single connection point with the host...