Volunteer Retention

The aim of this study is to identify the implementation of volunteer tourism experience on the volunteer program in Friends of The National Parks Foundation (FNPF). This research use the quantitative approach, with the number of samples are 88 respondents. The method used in this study is descriptive analysis. Implementation of volunteer tourism experience in FNPF is in the high category. Personal development and growth dimension has the highest score (335.33), it means FNPF succeeded in creating the participants' experience that gained from the program which can improve their personality and help them to developing themselves.

This study develops an understanding of the role of emotional connectivity for volunteer retention in prosocial business venturing. By embedding it in organizational ambivalence theory, our analysis of four volunteer-dependent community ventures reveals two mechanisms through which entrepreneurs strengthen volunteers’ emotional connectivity. We first identify emotion-focused practices that form volunteers’ emotional attachment to the venture, and then demonstrate how duality-focused practices, in the form of managing inherent organizational duality, complement emotion-focused practices to foster volunteers’ emotional loyalty to the venture. Theorizing from our findings, we introduce a model of managing volunteers’ emotional connectivity, and conclude by discussing its implications for prosocial venture research on volunteerism and affective commitment.

This study develops an understanding of the role of emotional connectivity for volunteer retention in prosocial business venturing. By embedding it in organizational ambivalence theory, our analysis of four volunteer-dependent community ventures reveals two mechanisms through which entrepreneurs strengthen volunteers’ emotional connectivity. We first identify emotion-focused practices that form volunteers’ emotional attachment to the venture, and then demonstrate how duality-focused practices, in the form of managing inherent organizational duality, complement emotion-focused practices to foster volunteers’ emotional loyalty to the venture. Theorizing from our findings, we introduce a model of managing volunteers’ emotional connectivity, and conclude by discussing its implications for prosocial venture research on volunteerism and affective commitment.

Volunteer organizations are hard pressed to retain a steady volunteer workforce to carry out their mission. When volunteers receive positive benefits and social support from the volunteer organization, they express positive commitment to continue. Online social networks are an inexpensive information system that can reach a wide variety of people and maintain a dialogue with them to better serve their needs, but the strategic role of online social networks for volunteer retention is relatively understudied. This study extends the theory of functional motivations, which has been used to predict retention of volunteers only in an offline context. The research surveys volunteers regarding their personal use of online social networks, their motivations and benefits, and their commitment and satisfaction, to test the impact of online social network use on volunteer retention.