Ascension’s IT services and support went to shit when they offshored almost all IT jobs to an incompetent company based out of India.
I was a sysadmin for ascension from 2015 to 2020 when they fired everyone and even asked some of us to train our overseas replacements.
I came back as a contractor for a couple years after layoffs with 3 times the workload and a fraction the number of IT department members here in the states.
I sure hope ascension realizes their mistakes and re-shores the jobs in the US. I wonder if this ransomware incident could have been avoided if ascension hadn’t laid off nearly every competent IT employee.