Melaporkan Kebimbangan
Kami mengharapkan anda untuk mencontohi tingkah laku beretika dan untuk bercakap dengan soalan atau kebimbangan mengenai Kod Etika Perniagaan atau pematuhan dengan dasar syarikat, prosedur dan undang-undang yang terpakai.
Selain bercakap dengan pengurus atau wakil HR anda, anda boleh melaporkan sebarang kebimbangan 24/7 dalam bahasa yang anda rasa paling selesa:
- Dalam talian melalu tapak web pelaporan Etika dan Pematuhan GXO
- Melalui e-mel di [email protected]
- Melalui telefon melalui nombor Talian Etika di bawah
Anda juga boleh menghubungi [email protected] untuk mendapatkan bimbingan, nasihat atau pertanyaan umum yang berkaitan dengan etika dan pematuhan. Sama ada sesuatu terasa tidak betul atau anda hanya memerlukan sokongan untuk menavigasi situasi, kami sedia membantu.
GXO mempunyai dasar tidak membalas dendam yang ketat. Laporan akan dirahsiakan setakat yang mungkin dan jika dibenarkan oleh perundangan tempatan, anda boleh memilih untuk melaporkan aduan tanpa nama.
Talian Etika
Talian Etika diselenggara oleh sebuah syarikat bebas dan dibuka 24 jam sehari, tujuh hari seminggu. Perkhidmatan terjemahan ditawarkan.
Nombor Telefon Antarabangsa
Australia
Belgium
kanada
cili
cina
republik czech
Finland
Perancis
Jerman
Hong Kong
India
Ireland
itali
Jepun
Malaysia
Mexico
belanda
Peru
Poland
Portugal
Romania
Singapura
Sepanyol
Switzerland
Taiwan
Thailand
United Kingdom
Amerika Syarikat
Reporting Concerns FAQs
The Ethics and Compliance Team is led by Meagan Fitzsimmons, Chief Compliance and ESG Officer, and they manage a variety of areas for GXO including, but not limited to: Trade Compliance, Insider Trading, Enterprise Risk Management, Third Party risk, training and communication on certain risks, performing auditing activities and, of course, managing our hotline and performing investigations as our employees speak up and raise matters to our attention.
The team is currently comprised of 13 employees that are based in the United Kingdom and the USA. Seven of our employees are dedicated to performing investigations full-time while the remainder of the team handles compliance areas such as: trade compliance, insider trading, data privacy, gifts & entertainment, conflicts of interest and more
Reporting Workplace Concerns
You should report any Ethics concerns that fall under the Code of Business Ethics such as, but not limited to: discrimination, harassment/sexual harassment, conflicts of interest, accounting irregularities, falsification of any business record, misuse of company funds, trade compliance infractions, and retaliation against employees who speak up.
Concerns can be reported directly to your supervisor, Human Resources, via our third-party reporting call center or website, or directly to Ethics at [email protected].
Yes, employees have the option of remaining anonymous when filing a report through the third-party hotline or website.
Yes, GXO’s Code of Business Ethics strictly prohibits retaliation against employees who bring forth concerns in good faith. What is “good faith”? Good faith means you believe, or you see or experience the issue you are raising to our attention.
Investigation Process
We review all reports we receive and determine if an investigation is needed. If an investigation is necessary, an investigator may reach out for additional information, gather evidence, interview witnesses, and determine appropriate next steps.
Generally, the reporting party is informed once the investigation is concluded and whether a policy violation was identified, though specific details about the investigation, such as disciplinary actions, may remain confidential due to privacy considerations.
While we would like to provide an average timeframe in which an investigation is typically completed, every matter raised to our attention is unique to itself and is comprised of various challenges. Be assured, we take all matters raised to us seriously and complete an investigation as timely as we can. If you’ve used the website or telephone number to report a matter to us, please continue to follow up there as we may have questions or updates on the investigation. If you reported this directly to us, please do not hesitate to contact us.
Confidentiality and Privacy
Every report that we receive is treated as confidential. Reports are shared only with employees and third parties who help us investigate the matter so a comprehensive investigation can be completed. Throughout the investigation we may need to speak to employees to help us understand what happened. We do ask questions and may look at documents or other data, some general and some specific, that help us perform a comprehensive investigation.
To protect the integrity of the investigation, we ask employees not to discuss the details of an ongoing investigation with coworkers.
Participation in Investigations
If asked to participate, you are expected to cooperate fully, provide truthful information, and keep the details confidential. As an employee of GXO, our Code of Business Ethics does require you to report known or potential violations, provide truthful and honest information and cooperate in any investigation in which we ask you for information. The full statement is below.
Kegagalan untuk melaporkan pelanggaran Kod yang diketahui atau berkemungkinan boleh mempunyai akibat yang ketara. Pekerja yang melanggar Kod, gagal melaporkan isu yang berkemungkinan menyembunyikan maklumat tentang isu sebenar atau yang disyaki, membuat kenyataan palsu semasa penyiasatan, atau sebaliknya gagal bekerjasama dalam penyiasatan boleh menghadapi tindakan disiplin yang sewajarnya, sehingga dan termasuk penamatan pekerjaan.
Kegagalan untuk melaporkan pelanggaran Kod yang diketahui atau berkemungkinan boleh mempunyai akibat yang ketara. Pekerja yang melanggar Kod, gagal melaporkan isu yang berkemungkinan menyembunyikan maklumat tentang isu sebenar atau yang disyaki, membuat kenyataan palsu semasa penyiasatan, atau sebaliknya gagal bekerjasama dalam penyiasatan boleh menghadapi tindakan disiplin yang sewajarnya, sehingga dan termasuk penamatan pekerjaan.
Concerns about Retaliation
An employee or employer that takes negative action against an employee for engaging in legally protected activities, such as reporting discrimination or participating in an investigation. GXO does not tolerate retaliation. Reporting concerns to our attention is a protected activity under the US and many other nations’ regulations.
Below are examples of the most common types of retaliation. This list is illustrative only and does not include every type of retaliatory action:
Demotion
Being denied promotions or other opportunities
Being transferred
Suddenly having hours cut
Suddenly receiving poor performance reviews or feedback
Exclusion from meetings or activities
Bullying, gossip, being threatened or intimidated
Below are examples of the most common types of retaliation. This list is illustrative only and does not include every type of retaliatory action:
Demotion
Being denied promotions or other opportunities
Being transferred
Suddenly having hours cut
Suddenly receiving poor performance reviews or feedback
Exclusion from meetings or activities
Bullying, gossip, being threatened or intimidated
If you feel you are being retaliated against, please contact Human Resources or Ethics directly. If you feel it is related to your participation in an investigation, you can also reach out to the investigator who investigated the case.