Zgłaszanie wątpliwości

Reporting concerns new header

Liczymy na to, że będziesz wzorem etycznego postępowania i będziesz zgłaszać pytania lub wątpliwości dotyczące Kodeksu etyki biznesowej lub zgodności z zasadami, procedurami i obowiązującymi przepisami firmy.

Oprócz rozmowy ze swoim przełożonym lub przedstawicielem działu kadr, możesz zgłaszać wszelkie wątpliwości 24 godziny na dobę, 7 dni w tygodniu, w języku, w którym czujesz się najbardziej komfortowo:

Możesz również skontaktować się z nami pod adresem [email protected], aby uzyskać wskazówki, porady lub zadać ogólne pytania dotyczące etyki i zgodności. Niezależnie od tego, czy coś wydaje Ci się nie tak, czy po prostu potrzebujesz wsparcia w rozwiązaniu sytuacji, jesteśmy do Twojej dyspozycji.

W GXO obowiązuje ścisła polityka zakazu działań odwetowych. Zgłoszenia będą traktowane jako poufne w możliwym zakresie, a tam, gdzie zezwalają na to lokalne przepisy, można zgłosić skargę anonimowo.

Infolinia ds. Etyki

Linia ds. etyki jest obsługiwana przez niezależną firmę i jest czynna 24 godziny na dobę, siedem dni w tygodniu. Oferowane są usługi tłumaczeniowe.

Międzynarodowe numery telefonów

Australia

1800 531 606

Belgia

0800 79 368

Kanada

1-(844) 694-0719

Chile

800 914 061

Chiny

400 120 0184

Republika Czeska

800 144 529

Finlandia

0800 415755

Francja

0 805 98 56 07

Niemcy

800 1820274

Hongkong

800 930 167

Indie

0 80005 02404

Irlandia

1 800851668

Włochy

800 761 627

Japonia

0800 123 7083

Malezja

1 800 81 4756

Meksyk

800 681 9210

Holandia

0800 0221659

Peru

(0800) 78537

Polska

800 005 016

Portugalia

800 181 412

Rumunia

0800 890352

Singapur

800 492 2514

Hiszpania

900 983 443

Szwajcaria

0800225122

Tajwan

00801 49 1654

Tajlandia

18000 14 719

Wielka Brytania

0 8000 903695

Stany Zjednoczone

1-(844) 694-0719

Reporting Concerns FAQs

The Ethics and Compliance Team is led by Meagan Fitzsimmons, Chief Compliance and ESG Officer, and they manage a variety of areas for GXO including, but not limited to:  Trade Compliance, Insider Trading, Enterprise Risk Management, Third Party risk, training and communication on certain risks, performing auditing activities and, of course, managing our hotline and performing investigations as our employees speak up and raise matters to our attention. The team is currently comprised of 13 employees that are based in the United Kingdom and the USA.  Seven of our employees are dedicated to performing investigations full-time while the remainder of the team handles compliance areas such as:  trade compliance, insider trading, data privacy, gifts & entertainment, conflicts of interest and more

Reporting Workplace Concerns

You should report any Ethics concerns that fall under the Code of Business Ethics such as, but not limited to: discrimination, harassment/sexual harassment, conflicts of interest, accounting irregularities, falsification of any business record, misuse of company funds, trade compliance infractions, and retaliation against employees who speak up.

Concerns can be reported directly to your supervisor, Human Resources, via our third-party reporting call center or website, or directly to Ethics at [email protected].

Yes, employees have the option of remaining anonymous when filing a report through the third-party hotline or website.

Yes, GXO’s Code of Business Ethics strictly prohibits retaliation against employees who bring forth concerns in good faith. What is “good faith”? Good faith means you believe, or you see or experience the issue you are raising to our attention.

Investigation Process

We review all reports we receive and determine if an investigation is needed. If an investigation is necessary, an investigator may reach out for additional information, gather evidence, interview witnesses, and determine appropriate next steps.

Generally, the reporting party is informed once the investigation is concluded and whether a policy violation was identified, though specific details about the investigation, such as disciplinary actions, may remain confidential due to privacy considerations.

While we would like to provide an average timeframe in which an investigation is typically completed, every matter raised to our attention is unique to itself and is comprised of various challenges. Be assured, we take all matters raised to us seriously and complete an investigation as timely as we can. If you’ve used the website or telephone number to report a matter to us, please continue to follow up there as we may have questions or updates on the investigation. If you reported this directly to us, please do not hesitate to contact us.

Confidentiality and Privacy

Every report that we receive is treated as confidential. Reports are shared only with employees and third parties who help us investigate the matter so a comprehensive investigation can be completed. Throughout the investigation we may need to speak to employees to help us understand what happened. We do ask questions and may look at documents or other data, some general and some specific, that help us perform a comprehensive investigation.

To protect the integrity of the investigation, we ask employees not to discuss the details of an ongoing investigation with coworkers.

Participation in Investigations

If asked to participate, you are expected to cooperate fully, provide truthful information, and keep the details confidential. As an employee of GXO, our Code of Business Ethics does require you to report known or potential violations, provide truthful and honest information and cooperate in any investigation in which we ask you for information. The full statement is below.

Ci odpowiednich działań następczych. Wszystkie zgłoszenia są traktowane w sposób jak najbardziej poufny. Niezgłoszenie znanych lub potencjalnych naruszeń Kodeksu może mieć poważne konsekwencje. Pracownicy, którzy naruszą Kodeks, nie zgłoszą potencjalnego problemu, zatajają informacje o faktycznym lub podejrzewanym problemie, składają fałszywe oświadczenie podczas dochodzenia lub w inny sposób nie współpracują w dochodzeniu, mogą podlegać odpowiednim działaniom dyscyplinarnym, do rozwiązania stosunku pracy włącznie.

Concerns about Retaliation

An employee or employer that takes negative action against an employee for engaging in legally protected activities, such as reporting discrimination or participating in an investigation. GXO does not tolerate retaliation. Reporting concerns to our attention is a protected activity under the US and many other nations’ regulations.
Below are examples of the most common types of retaliation. This list is illustrative only and does not include every type of retaliatory action:

Demotion
Being denied promotions or other opportunities
Being transferred
Suddenly having hours cut
Suddenly receiving poor performance reviews or feedback
Exclusion from meetings or activities
Bullying, gossip, being threatened or intimidated

If you feel you are being retaliated against, please contact Human Resources or Ethics directly. If you feel it is related to your participation in an investigation, you can also reach out to the investigator who investigated the case.