Policy Expert

🎉🏆We’re delighted to share that Policy Expert has won Claims Initiative of the Year – Insurer at the #BritishInsuranceAwards 2026! This award is a fantastic recognition of the hard work, care and teamwork that our colleagues across Policy Expert and Trinity Claims bring to supporting our customers every day.💜 A huge thank you and congratulations to everyone who played a part in this achievement. This is a win for the whole team, and one we’re incredibly proud to celebrate. 👏 #PolicyExpert #TrinityClaims #Claims #Teamwork #BIA2026 #BIA26 Steve Hardy Gary Barker

We're delighted to continue our partnership with Bridgehaven Insurance through the renewal of our long-term strategic capacity agreement. This partnership provides stable, long-term capacity that supports our continued growth, product innovation and commitment to delivering great outcomes for our customers. A big thank you to the teams at Bridgehaven for their continued confidence in Policy Expert. We're looking forward to building on what we've achieved together over the coming years! #PolicyExpert #Bridgehaven #Partnership #Insurance #Growth #Innovation #CustomerExperience

We're pleased to welcome Graham Wright to Policy Expert as our new Chief Growth Officer. Graham brings more than 20 years’ experience across personal lines insurance, spanning underwriting, pricing, broking, trading, retail distribution and strategic leadership. He’ll play an important role in supporting our next phase of growth, bringing fresh perspectives and insights as we continue to strengthen our market-leading position and deliver great outcomes for our Home, Motor and Pet customers. Welcome to the team, Graham! #Insurance #Leadership #Growth #PersonalLines #TeamofExperts

Fantastic news from our in-house claims experts at Trinity Claims 🎉 Congratulations to the whole team on being named Customer Experience Award winner at the BDMA (British Damage Management Association), a brilliant recognition of the hard work, care and customer-first ethos we’re proud to champion here at Policy Expert 🏆 It’s also great to see Adam Billings, James Carey and Reuben Behan recognised individually for their contributions. 👏 Well done to everyone involved!

We’re proud to share that our CEO, Steve Hardy has been recognised in the 2026 Insurance Post Power List, ranking among the UK insurance industry’s most influential leaders. Compiled annually by Insurance Post, the Power List celebrates the individuals shaping the future of the UK general insurance market through leadership, operational excellence and industry impact. This year, Steve has climbed two places to rank 30th out of 100, alongside many respected leaders from across the industry. This recognition reflects not only Steve’s leadership, but also the incredible team of experts across Policy Expert who continue to drive our growth, innovation and customer focus every day. Congratulations, Steve. #PolicyExpert #PowerList #Top30 #InsurancePost

Policy Expert leaders and managers recently joined our second Industry Insights event, hosted at the the Association of British Insurers. Created by our Learning & Development team, the session explored key topics shaping insurance today, from regulation and flood risk to talent, culture and the role of AI in customer interactions. A big thank you to the ABI, our speakers and panellists for sharing their expertise and giving our leaders valuable insight into the wider industry. Cara Summons Charlie Inwood Martin LennonJaz Sansoye Lesley Coulter Liisa AntolaGregg Hutchings Nikki Lees James Hooper-Saunders #LifeAtPolicyExpert #Insurance #LearningAndDevelopment #Leadership

We’re absolutely delighted to share that we’ve been shortlisted for not one, but two categories at the British Insurance Awards 2026 🎉 - Claims Initiative of the Year - Personal Lines Insurer of the Year   These awards celebrate the very best in our industry, recognising innovation, excellence, and the teams who are making a real difference for customers. To be shortlisted across both claims and personal lines is something we’re incredibly proud of, and a testament to the passion, expertise, and commitment of our team of Experts.   We’re looking forward to celebrating with peers across the industry at the awards night in July. Whatever the outcome, it’s an honour to be recognised alongside so many great organisations. Insurance Post #BritishInsuranceAwards #Insurance #Teamwork #Proud

We’re proud to be sponsoring the “Best Insurance Employer - Large” category at the 2026 British Insurance Awards, a recognition of excellence across our industry. This category is especially meaningful to us because the winner is decided by employee vote, reflecting the real voices and experiences of the people who power these organisations every day.   Our support reflects a deep belief that great businesses are built by great teams. By championing organisations that invest in their people and nurture talent, we’re celebrating the cultures that drive exceptional performance and long-term success. We’re excited to recognise those setting the standard for what it truly means to be a great employer.

Exciting progress on our additional floor on Level 11 in the Salesforce Tower, home to our London office. This latest development comes after recent office refurbishments across our Milton Keynes and Motherwell contact centres, as we continue investing in spaces that support collaboration, focus and great work. Looking forward to sharing the finished space soon. #LoveYourWorkplace Workplace Creations

We’re absolutely delighted to welcome Richard Kirby to the Policy Expert family! As our new COO, Richard will oversee the transformation, technology, data and product capabilities across the business.   On his appointment, Richard said “I’m pleased to be joining Policy Expert at a time of significant momentum for the business...I’m looking forward to working with the team to support continued growth and deliver consistently strong outcomes for our customers.”   You can read more via the Insurance Times here: https://lnkd.in/eJsDi8u9 #PolicyExpert #Insurance #HomeInsurance #CarInsurance #PetInsurance