Twitter versus Facebook: Comparing incivility, impoliteness, and deliberative attributes
New Media & Society, 2017
Using two quantitative methods, this study sought to understand whether user-generated posts woul... more Using two quantitative methods, this study sought to understand whether user-generated posts would vary in frequency of incivility, impoliteness, and deliberative attributes on Twitter versus Facebook. A quantitative content analysis ( N = 1458) revealed that posts responding to the White House’s tweets were significantly more uncivil and impolite and less deliberative than responses to White House Facebook posts. Also, comments on posts that concerned sensitive topics (such as same-sex marriage) were more uncivil, impolite, and deliberative than comments regarding less sensitive topics (such as technology). An experiment ( N = 198) showed that people were more deliberative when responding to White House Facebook posts, compared with White House tweets, but no differences were found for incivility and impoliteness. Results suggest that both the varying affordances of the two platforms and the fact that the two sites may attract different types of people might explain these results.
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Papers by Mustafa Oz
media. In addition, we examined whether perceived majority and online privacy
skills moderate the relationship between perceived surveillance and willingness to express opinions on social media. The results suggested that perceived surveillance is negatively related to one’s willingness to express opinions. On the other hand, online privacy skills moderate the relationship between perceivedsurveillance and willingness to express opinions.