Women In Homeland Security reposted this
Betty Ann Ong, a native of San Francisco, was a 14-year veteran of American Airlines and served as head flight attendant. The morning of Sept. 11, Ong responded with courage and professionalism. Shortly after hijackers overtook the plane, she placed a call to the American Airlines reservation desk and reported, “The cockpit is not answering. Somebody's stabbed in business class, and, um, I think there's Mace and we can't breathe. I don't know, I think we are getting hijacked.” Ong remained on the phone for 23 minutes, communicating the critical information her fellow flight attendants relayed to her until the plane crashed into the North Tower at 8:46 a.m. Her calm, detailed report provided vital information that helped authorities understand the unfolding attacks, leading to the unprecedented closure of U.S. airspace. Ong was 45 years old. This Asian American and Pacific Islander History Month, we remember her professionalism, composure, and bravery. #ClaimsKrewe #AsianAmericanAndPacificIslanderHistoryMonth