Last week at World FinTech Summit Bengaluru, Rootle showcased how KPI-first customer communication can move beyond generic BFSI conversations toward measurable business outcomes. Because in BFSI, outcomes are not measured by vanity metrics like call connection rates or conversation volume - but by how effectively each interaction helps enterprises achieve real business KPIs. #Rootle #WorldFinTechSummit #FinTech #ConversationalAI #BFSI
Rootle Showcases KPI-Driven Customer Communication at World FinTech Summit
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VTransact DigiTB is now listed on the Red Hat Ecosystem Catalog. Explore here: https://lnkd.in/dbiNrzk5 For banks evaluating transaction banking platforms, the infrastructure question is always present. Will this run on what we already have? Can we modernize without disrupting what works? VTransact DigiTB is battle-tested on Red Hat OpenShift - the container platform trusted by financial institutions worldwide. That means less integration friction and a faster path to value. Here's what it brings to the table: 1. Deploy incrementally - start with payments, collections, or liquidity, or everything at once 2. Real-time payments, cash management, collections, liquidity & virtual accounts - one unified platform 3. AI-enabled with agentic readiness for smarter operations and customer experience 4. Proven across 17+ banks globally Transaction banking modernization does not have to be a big-bang transformation. The right platform lets you move at your own pace - without compromising on scale or reliability. Interested in a demonstration? Reach out to us at https://lnkd.in/dTzpxGBH #TransactionBanking #CorporateBanking #CashManagement #RedHat #OpenShift #Fintech #BankingTechnology #DigitalBanking #VTransactDigiTB #MindgateSolutions
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🔴 𝐖𝐞 𝐀𝐫𝐞 𝐋𝐢𝐯𝐞 | 𝐈𝐧𝐝𝐢𝐚 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟔 𝐏𝐚𝐧𝐞𝐥 𝟏 | 𝐀𝐈 𝐢𝐧 𝐁𝐚𝐧𝐤𝐢𝐧𝐠: 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐧𝐠 & 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 The spotlight is on 𝐀𝐈 𝐢𝐧 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 as our distinguished panel speakers explore how artificial intelligence is automating processes, transforming financial services, enhancing decision-making, improving customer experiences, and helping banks build smarter, safer, and future-ready ecosystems. This insightful discussion marks a powerful start to the 𝐈𝐧𝐝𝐢𝐚 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟔, bringing together leaders and innovators shaping the next chapter of India’s banking transformation. Our distinguished panel members include: Rajesh Narayanan, National Receivable Head – AHF, Equitas Small Finance Bank Sachin Singh, Vice President – Data Science & AI Practices, RBL Bank Deepak Bhatia, CTO, India Exim Bank Mohit Kodnani, General Manager IT / CTO, Central Bank of India Navratan Vohra, Head Corporate Banking, UOB Bank The session is being MODERATED by GURUPRASAD MANDRAWADKAR, Head of Data Privacy and Data Governance, Digital Banking, HDFC Bank We look forward to an engaging and insightful conversation on the role of AI in transforming the future of financial services. Our Esteemed Partners: FinBox, Scienaptic Global, Testhouse, Clayfin, Digitide, Karix, FinEye, GreyLabs AI, Pinnacle Works, AccessifyLabs, Bureau, Fios Compliance, Vaultedge Software, RS Software 🗓️ Date: 4–5 June 2026 📍 Venue: Hotel Radisson Blu, Airport - Mumbai #IndiaBankingSummit #IndiaBankingSummit2026 #AIinBanking #DigitalBanking #BankingInnovation #FinancialServices #BankingTechnology #FutureOfBanking #SynnexGroup Shailendra Dwiwedi, Soumya Biswas, Darshan Korgaonkar
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🏦 On the surface, many Tier 2 banks appear to be performing well: customer acquisition is steady, digital adoption is growing, and operations seem stable. But beneath these metrics, a different challenge is emerging. ⚠️ Customers are leaving for faster onboarding, quicker approvals, and smoother digital experiences, while internal teams continue to navigate fragmented systems, manual processes, and inconsistent workflows. This is the Execution Gap, and it is directly impacting how banks attract, serve, and retain customers in a market dominated by the Big Four. 📖 In our latest article, “Why Tier 2 Banks Are Losing Customers to the Big Four And How Intelligent Automation Closes the Gap,” we explore how intelligent automation is helping banks: ✨ Improve execution speed ⚙️ Streamline operations 🤝 Deliver more consistent customer experiences At Conexxia, we believe the future of banking will be shaped by institutions that can execute faster, adapt smarter, and create seamless customer journeys. This article is essential reading for banks facing: 🔹 Slow onboarding processes and customer drop-offs 🔹 Delayed lending decisions impacting conversion 🔹 Fragmented systems limiting operational efficiency 🔹 Rising service costs and inconsistent customer experiences 📖 Read our blog now 👇 to discover how intelligent automation is closing the Execution Gap in Tier 2 banks: https://lnkd.in/ey95CJVd #Banking #DigitalTransformation #IntelligentAutomation #CustomerExperience #FinancialServices #Automation #BankingInnovation #FinTech #DigitalBanking #OperationalEfficiency #CustomerRetention #AI #BusinessTransformation #ProcessAutomation #BankingTechnology #Innovation #FinancialInstitutions #EnterpriseAutomation #DigitalStrategy #FutureOfBanking #BankingSolutions #TechInBanking #OperationalExcellence #CustomerJourney #Conexxia
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The next generation of banking won't be defined by who owns the customer. It will be defined by who understands the customer best. That was one of the biggest takeaways from my recent conversation with Abhishek Mody on "Inside Modern Banking: APIs, AI & The Future of Fintech Partnerships." As banking continues to evolve, success is no longer just about products, scale, or distribution. It is increasingly about leveraging data, intelligence, and partnerships to create seamless, personalized, and trusted customer experiences. Some of the key themes we explored: 🔹 Biggest opportunities in API Banking and FinTech collaboration 🔹 The potential of cross-border remittances and tokenization in shaping future financial ecosystems 🔹 Why data, UX, CX, and evolving Gen Z behaviors are becoming strategic priorities for banks 🔹 How AI is transforming underwriting, risk assessment, fraud detection, personalization, and customer journeys 🔹 The growing role of autonomous agents and chatbots in enhancing operational efficiency and customer engagement across BFSI workflows One insight that particularly resonated with me: Banks that treat AI as a technology initiative may improve efficiency. Banks that treat AI as a customer experience initiative may redefine the industry. A big thank you to Abhishek for sharing his perspectives and practical insights on the rapidly changing BFSI landscape. along with Sandeep Vatyani , Vijay Kharat Hosted by #BFSI Tech Growth Circle Community 🎥 Watch the full conversation here: https://lnkd.in/gQSNyTur What do you believe will create the biggest competitive advantage for banks over the next five years—AI, customer experience, data, partnerships, or something else? #BFSI #Banking #FinTech #ArtificialIntelligence #APIBanking #OpenBanking #CustomerExperience #DigitalTransformation #GenerativeAI #FinancialServices
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According to DXC Technology, the platform is designed to work across both its proprietary Hogan core banking platform and non-Hogan environments, allowing banks to modernise incrementally without replacing existing infrastructure. Sandeep Bhanote, Global Head and General Manager of GrowthX at DXC Technology, said, “CoreIgnite provides fintech infrastructure for financial institutions looking to innovate faster, scale more flexibly, and compete more effectively in the digital banking economy." Read more: https://lnkd.in/gbUMzYyQ #fintech #banking #customerexperience -------- [Awards] Don’t miss out on UpTech Media and MARKETECH APAC’s top industry awards celebrating excellence across the region! From empowering women leaders redefining industries through the 𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗪𝗼𝗺𝗲𝗻 𝗔𝘄𝗮𝗿𝗱𝘀 (https://bit.ly/4dO0MfU), to celebrating cutting-edge retail and digital commerce at the 𝗥𝗲𝘁𝗮𝗶𝗹 & 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱𝘀 (https://bit.ly/3NL0vQu)—we continue to spotlight the innovations shaping Asia-Pacific. [Report] As social media reshapes 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀, compliance is no longer optional—it’s mission-critical. 📊⚖️ Explore how financial services brands are using real-time intelligence to gain visibility, control, and confidence in Meltwater’s latest report. (https://bit.ly/4cbFjgd) [Newsletter] To learn more about the latest news, trends and insights in the technology industry, subscribe to UpTech Media’s newsletter by filling out this form: https://lnkd.in/eKr8Se4y
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𝗙𝗶𝗻𝘁𝗲𝗰𝗵 𝗿𝗲𝘃𝗮𝗺𝗽 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝘀 $100𝗺 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗽𝗮𝘆𝗼𝘂𝘁𝘀 Rank Capital's fintech revamp results in $100m in customer payouts across Africa, driven by its unique community-powered wealth-building model.... 𝗥𝗲𝗮𝗱 𝗠𝗼𝗿𝗲: https://lnkd.in/emy-v9-k
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The banking and finance industry has undergone significant changes in recent years. Conversations that once revolved around paperwork, manual verification, long approval timelines, and operational bottlenecks are now focused on AI, automation, faster customer experiences, and smarter decision-making. This shift is occurring much more rapidly than many realize. At Vaultedge Software, I have the opportunity to work closely with banks and financial institutions, witnessing firsthand that digital transformation is no longer just a “future roadmap” topic. Today, financial institutions are eager to simplify processes, enhance operational efficiency, reduce turnaround times, and improve customer experiences—all while managing scale and risk. What excites me most is that technology is now addressing real business challenges within the finance ecosystem rather than merely adding another system to the mix. There is still immense potential for innovation in the banking and fintech sectors, particularly as AI-led automation becomes increasingly integrated into daily operations and decision-making. I look forward to being part of this evolving ecosystem and am always open to connecting with professionals in banks and financial institutions who are exploring digital transformation and innovation within their organizations. #FinTech #Banking #AI #DigitalTransformation #Vaultedge #Automation #EnterpriseSales #FutureOfFinance #Innovation #SaaS
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✨𝐅𝐢𝐧𝐭𝐞𝐜𝐡: 𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐢𝐧 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐌𝐨𝐝𝐞𝐥𝐬 The rapid growth of Fintech is transforming the banking industry from traditional operating models into agile digital financial ecosystems centered around customer experience and data-driven services. 📈 Key highlights: Fintech is no longer just a supporting sector—it has become a major driver of innovation across banking and finance. Technologies such as AI, big data, cloud computing, and digital payments are reshaping how banks operate and deliver services. Collaboration between banks and Fintech companies is accelerating to expand digital ecosystems and improve customer engagement. 🚀 Digital transformation & infrastructure: Digital banking is evolving toward automation, personalization, and real-time operations. Investments in cloud infrastructure, cybersecurity, and intelligent payment systems continue to increase. Open Banking and Embedded Finance are emerging as key trends in the financial market. 🌐 Future trends: Fintech is becoming a catalyst for financial inclusion and the digital economy. The convergence of finance and technology is not only creating new services but also redefining customer interaction models. In the long term, technological adaptability will become a critical competitive advantage for financial institutions. 👉 In the digital era, technological innovation is no longer optional—it is becoming essential for the future of banking. Source: Bao Cong Ly —————— 𝐕𝐢𝐞𝐭𝐧𝐚𝐦 𝐑𝐞𝐭𝐚𝐢𝐥 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐅𝐨𝐫𝐮𝐦 𝟐𝟎𝟐𝟔 👉 Register now: https://luma.com/13eorfts Date: 10 - 11/09/2026 Location: Rex Hotel Saigon, TP.HCM Website: http://idgv.vn #VRBF2026 #DigitalBanking #FinTechVietnam #DigitalAsset #AI #IDGVietnam #ThinkTechThinkIDG #FinTech #RetailBankingForum
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🔴 𝐖𝐞 𝐀𝐫𝐞 𝐋𝐢𝐯𝐞 | 𝐈𝐧𝐝𝐢𝐚 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟔 𝐏𝐚𝐧𝐞𝐥 𝟑 | 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐃𝐚𝐭𝐚: 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐍𝐞𝐱𝐭-𝐆𝐞𝐧, 𝐃𝐚𝐭𝐚-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 The spotlight is on 𝐝𝐚𝐭𝐚-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 as our distinguished panel speakers discuss how data is redefining the future of financial services. From intelligent decision-making and personalized customer journeys to stronger risk management, improved operational performance, and next-generation digital banking solutions, this session brings forward valuable insights on the power of data in building smarter and more future-ready banking ecosystems. An insightful discussion is underway at the 𝐈𝐧𝐝𝐢𝐚 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐒𝐮𝐦𝐦𝐢𝐭 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟔. Our distinguished panel members include: Ravi Ahuja, Senior Vice President - Head Fintech Partnerships, Digital Channels & Credit Cards, DCB Bank Vishweshwaran Ramakrishnan, SVP and Head - Core IT Applications, Unity Small Finance Bank Sonu Sachdeva, Head of GPS Data Technology, HSBC Mohd Khalid Hussain, Head - IT & Cyber Security Head, 𝐁𝐨𝐦𝐛𝐚𝐲 𝐌𝐞𝐫𝐜𝐚𝐧𝐭𝐢𝐥𝐞 𝐂𝐨-𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐁𝐚𝐧𝐤 𝐋𝐭𝐝. Vikram Keshav, Head of IT – Projects and Surround Systems Technology Solutions Group, CSB Bank The session is being 𝐌𝐎𝐃𝐄𝐑𝐀𝐓𝐄𝐃 by Dr Anuradha Bhatia, Head of Technology, India—CTO, Standard Chartered India We look forward to a powerful discussion on how data-driven innovation is shaping the future of banking experiences. Our Esteemed Partners: FinBox, Scienaptic Global, Testhouse, Clayfin, Digitide, Karix, FinEye, GreyLabs AI, Pinnacle Works, AccessifyLabs, Bureau, Fios Compliance, Vaultedge Software, RS Software #CatchUsLiveAt 📍 Venue: Hotel Radisson Blu, Airport - Mumbai #IndiaBankingSummit #BankingSummit2026 #DataDrivenBanking #DigitalBanking #BankingInnovation #FinancialServices #FinTech #BankingTechnology #IndiaBankingSummitAndAwards2026 Shailendra Dwiwedi, Soumya Biswas, Darshan Korgaonkar
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Customers don’t want more offers. They want the right offer—at the right time, in the right context. That shift is redefining lending. Hyper-personalized lending is no longer a future concept—it’s quickly becoming a competitive requirement for digital banks, neobanks, and fintechs looking to grow share of wallet and deepen customer relationships. EXL’s latest white paper explains: • How to accelerate product development with a 3x3 framework • What it takes to align data, credit, and marketing decisions • How to reduce risk while scaling new lending products If you’re thinking about how to move from isolated AI use cases to enterprise impact, this is a practical roadmap. Download the white paper via the link in the comments. #Fintech #DigitalTransformation #CustomerExperience
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